We love what we do! What brings us even greater joy is sharing this love with you, our valued customer.  

Help >>

Shipping Policy

Discrete Packaging and Shipping
We understand our customer's concerns about privacy and discretion.  
Everything we ship will be through plain cardboard boxes, nothing to mark glass pipes or smokeware.

As such, our packages are shipped to you in standard shipping boxes (Either a plain brown box or a USPS priority mail box).

Box State Glass reserves the right to add a signature requirement to any order at our discretion for security reasons.

This is to prevent fraud and underage orders. We are very serious about preventing illicit orders.

We can not guarantee arrival dates or times. While we try our best to prevent any delays, orders may be held up due to unforeseen circumstances.

 

We ship from the USA to the USA only

We ship throughout the United States from our store in Aurora, CO.  


 

Free Shipping on orders over $125

Use coupon code SHIPFORFREE125 at the check out.


 

Shipping Times and Shipping Speed

Please note that the shipping time does not include the processing time for packaging up and creating orders. Once your order is placed, our shipping team works hard to get that order packaged up well and sent out to you. If placed before 10am, the majority of orders are shipped same day. However, unforeseeable delays may occasionally occur, and processing times can take up to two days.

In rare cases of holiday or special sales, processing times can be between 2-3 days. Rest assured that the increased processing time simply means our shippers need a wee bit more time to carefully tend to each and every order. 

Orders are not packaged up on U.S Holidays and other instances in which the postal services are closed. Shipping times do not guarantee package arrival date. All of our packages are shipped out via USPS Priority, unless the customer selects an alternative shipping method. For modifications, feel free to reach out to us via our “Contact” Form.